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Last updated: May 2026

Payment Policy

This policy explains Shearerline payment methods, exchange-rate locking, deposits, platform service fees, settlement, and payment dispute handling.

Currencies and Payment Methods

  • The platform supports USD, BRL, CNY, and related business display or settlement scenarios. Exchange rates are locked according to platform rules when an order is confirmed.
  • For the U.S. market, payment options may include credit cards, ACH bank transfer, PayPal, and approved credit terms.
  • For the Brazilian market, payment options may include Pix, Boleto, local bank transfer, and credit-card installments, subject to checkout availability.

Payment Timing

  • Distributors should complete payment within 48 hours after placing an order. Unpaid orders may be automatically closed after the payment window expires.
  • Once payment is received, inventory is locked and the applicable fulfillment workflow is triggered.

Fees, Deposits, and Settlement

  • Prices and fees may vary by distributor tier, purchase volume, region, and category.
  • Suppliers are generally required to maintain a USD 1,000 performance deposit for fulfillment, quality, after-sales, and compliance risk coverage.
  • Platform service fees are tiered by supplier level: 10% for standard suppliers, 8% for VIP suppliers, and 5% for strategic suppliers. Category-specific exceptions may be configured by the platform.
  • Settlement cycles may follow T+7, T+30, or other approved schedules. Referral and employee commissions are calculated automatically based on valid completed orders.

Payment Disputes

  • Malicious chargebacks, false payments, off-platform transactions, or abuse of dispute procedures may result in account restrictions, deposit deductions, termination, and legal action.