Last updated: May 2026
Payment Policy
This policy explains Shearerline payment methods, exchange-rate locking, deposits, platform service fees, settlement, and payment dispute handling.
Currencies and Payment Methods
- The platform supports USD, BRL, CNY, and related business display or settlement scenarios. Exchange rates are locked according to platform rules when an order is confirmed.
- For the U.S. market, payment options may include credit cards, ACH bank transfer, PayPal, and approved credit terms.
- For the Brazilian market, payment options may include Pix, Boleto, local bank transfer, and credit-card installments, subject to checkout availability.
Payment Timing
- Distributors should complete payment within 48 hours after placing an order. Unpaid orders may be automatically closed after the payment window expires.
- Once payment is received, inventory is locked and the applicable fulfillment workflow is triggered.
Fees, Deposits, and Settlement
- Prices and fees may vary by distributor tier, purchase volume, region, and category.
- Suppliers are generally required to maintain a USD 1,000 performance deposit for fulfillment, quality, after-sales, and compliance risk coverage.
- Platform service fees are tiered by supplier level: 10% for standard suppliers, 8% for VIP suppliers, and 5% for strategic suppliers. Category-specific exceptions may be configured by the platform.
- Settlement cycles may follow T+7, T+30, or other approved schedules. Referral and employee commissions are calculated automatically based on valid completed orders.
Payment Disputes
- Malicious chargebacks, false payments, off-platform transactions, or abuse of dispute procedures may result in account restrictions, deposit deductions, termination, and legal action.